How much action can take place in a single control room? If you’re a 911 phone operator, the answer is a lot – at least that seems to be the premise of Netflix’s upcoming thriller, The Guilty, which stars Jake Gyllenhaal as a tormented dispatcher. 

In the first trailer for the Antoine Fuqua-directed film, Joe Bayler (Gyllenhaal) takes a few emergency calls before answering Emily, a distressed woman who seems to have been kidnapped by a man and is finally able to dial 911 by pretending she’s speaking to her child.

“I’m sorry I have to hang up,” Emily says after Joe’s questions in an attempt to pinpoint her location make the person she’s with suspicious. “I’m gonna die.”

Joe then has to rush to save the mysterious woman’s life with the few details he has about her whereabouts while a raging fire keeps other workers busy and Emily’s daughter begins calling after her mother – “but he soon discovers that nothing is as it seems,” as the official synopsis teases. 

The Guilty takes place during a single morning in the 911 call center and is a remake of the 2018 Danish film Den Skyldige. Netflix’s 2021 version was written by True Detective’s Nic Pizzolatto and also stars Ethan Hawke, Peter Sarsgaard, Paul Dano, Riley Keough, Da’Vine Joy Randolph, David Castañeda, and Byron Bowers.

Gyllenhaal previously teased the project on his Instagram with a video that featured a telephone number and played a version of the 911 call his character takes in the movie.  

The Guilty will premiere at the Toronto International Film Festival on Saturday, September 11, and will have a limited theatrical release this month before hitting Netflix on October 1. 

Watch the trailer for The Guilty below: